“How come postage and handling are so expensive?” and “Why do I have to pay tax on my order?” are questions which are regularly asked. We agree full heartedly that the cost of postage is exorbitant, but there is nothing we can do about it. Let us give a short insight how we have arrived
To minimize the risk of damage, we have found a new method and new and better material to pack our books. First of all, we place the book in a bubble envelope which is twice the size of the book. This envelope is then folded for extra protection and sealed. The book with the envelope
When we prepare the shipping label, PostNL will send you an email with the subject “the parcel has been pre-registered but not yet received by PostNL”. In this email you can find the tracking number and the button to Track & Trace. Please keep this email until you received your pacel. After the parcel is
In the unlikely case that you have received a damaged package from Apcor, please follow the instructions mentioned below. We, of course, want to reimburse you for any damage, but since we are only a very small company and we don’t have all the (tax and postage) advantages companies like Amazon have, nor the means
There are two options to pay in our webshop. The first is via Paypal and the other one is by Credit card. If you use a Credit Card you will be redirected to Paypal where you will need to enter in your credit card information. This is a service where you do not need a
Yes, we provide you the tracking code. With this tracking code you can follow your parcel. Click here to go to track and trace page of PostNL.
We use our national shipping service PostNL. After crossing the Dutch border, PostNL hand over the parcel to a local shipping service. In the U.S. most of the time it is USPS. Read here about the transit time and whether there be delays due to COVID-19 or other reasons.